Privacy Policy
Last updated: December 5, 2025
Fox's is sensitive to privacy concerns of Internet users and wants to make your online experience with us satisfying and safe. This Privacy Policy describes our position regarding the collection and use of information we obtain about persons who visit our Web site. By visiting our Web site, you agree to the practices we describe in this Privacy Policy.
General Information Collection
The collection of information about users during visits to this Web site, as described below, is controlled by Fox's. Questions or complaints about this Privacy Policy or its application can be directed to us in the manner described on the Contact Us page of this Web site.
In general, you can visit this Web site without identifying who you are or revealing any information about yourself. Information collected online can generally be categorized as anonymous or personally identifiable. Anonymous information is information that cannot be connected to the identity of a specific individual. Personally identifiable information is information that specifically identifies a particular user, such as name, address or phone number. An example of anonymous information is the fact that, while this Web site may record the number of visits to a particular page that occur in a given period of time, it does not necessarily tell us the names or other identifying information of every visitor. Many users of this Web site will choose not to provide any personally identifiable information and, therefore, those individuals are anonymous to us and any data collected about their use of this Web site is anonymous information.
Voluntary Information
We collect personally identifiable information for three basic reasons:
- to respond to your questions to us;
- to enter you in our contests; and
- to track and process your purchases from our Web site
The amount of personally identifiable information that you choose to disclose to us is entirely up to you. The only way we know something about you personally is if you provide it to us. Your decision regarding how much personally identifiable information you disclose will obviously affect the scope of your use of our Web site. In particular, in order to submit a question or enter our contest you are required to provide certain personally identifiable information. Without such information we will not be able to respond to your questions or enter you in our contest.
Automatic Anonymous Information
When you surf the Internet, your Internet browser automatically transmits some information to us every time you access content on our site. Examples of such information include the URL of the Web page you were just on (known as the "Refer"), the IP (or Internet Protocol) address of the computer you are using, or the browser version you are using to access our site. All of this information is aggregated to measure the number of visits, average time spent on this Web site, pages viewed and similar usage information. We collect this information and use it to measure the use of this Web site and improve the content of this Web site. All of the information that is automatically submitted to us by your browser is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you.
Use of Information Collected
If you choose to provide personally identifiable information to us, we will maintain such information for purposes of tracking and promoting sales and advising you of new products and events.
SMS Communications: When you provide your phone number through our website, you agree to receive SMS messages from Fox's related to promotions, updates, or transactional information. Message frequency may vary. You may opt out at any time by replying STOP to any message or by contacting us directly. We share phone numbers with Mailchimp, our SMS service provider, solely for the purpose of delivering these messages. Mailchimp's privacy practices are governed by their own policies. We do not sell or misuse your phone number, and you may request its deletion at any time. For more information about SMS Communications see Messaging Terms and Conditions
We may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information upon receipt of the appropriate documentation. We may also release information to law enforcement agencies or other third parties if we feel it is necessary to protect the safety and welfare of our personnel or to enforce our Terms of Use.
Third-Party Services and Data Collection
We use various third-party services on our website to provide functionality, analyze usage, process payments, and deliver targeted advertising. These services may collect information about you as described below. We encourage you to review the privacy policies of these third-party services to understand how they handle your information.
E-Commerce Platform and Analytics
Our website is hosted on Shopify, an e-commerce platform that provides our online store infrastructure, payment processing, and analytics services. Shopify collects and processes:
- Information about your visits to our website (pages viewed, time spent, navigation paths)
- Device and browser information
- IP address and general geographic location
- Shopping cart and purchase data
- Customer account information (if you create an account)
Shopify uses this information to provide e-commerce services, analyze website performance, and prevent fraud. Shopify's analytics tools (including Shopify Analytics and Trekkie) help us understand how customers use our website.
Relationship with Shopify: The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information at the Shopify Privacy Portal.
Google Services
We use Google Tag Manager and Google Ads (conversion tracking ID: AW-840671144) to:
- Track conversions and measure advertising effectiveness
- Analyze website traffic and user behavior
- Display targeted advertisements
- Optimize our marketing campaigns
Google may collect information such as your IP address, device information, browsing behavior, and interactions with our ads. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout, and adjust your Google Ads settings at https://adssettings.google.com/. For more information about Google's privacy practices, visit https://policies.google.com/privacy.
Payment Processing Services
When you make a purchase on our website, we use Shopify Payments, which processes payments through Authorize.net, to securely process your payment information. These services collect and process:
- Payment card information (credit/debit card numbers, expiration dates, CVV codes)
- Billing address and contact information
- Transaction details and purchase history
We do not store your full payment card information on our servers. Payment processors handle this information according to their own privacy policies and security standards (PCI DSS compliance). For information about how these payment processors handle your data, please review:
- Shopify Payments: https://www.shopify.com/legal/privacy
- Authorize.net: https://www.authorize.net/about-us/privacy/
Address Validation Services
We use Clearer Address Validator, a Shopify app developed by Clearer.io, to verify and validate shipping addresses during checkout. This service helps ensure accurate delivery of your orders by:
- Validating address information you provide
- Correcting formatting and standardizing addresses
- Verifying address accuracy against postal databases
Clearer Address Validator processes the address information you enter (including street address, city, state, and ZIP code) to improve delivery accuracy and reduce shipping errors. For more information about Clearer.io's privacy practices, visit https://www.clearer.io/privacy-policy.
Shipping and Logistics Services
We use third-party shipping and logistics services to generate shipping labels, manage shipments, and deliver your orders. These services collect and process shipping-related information necessary to fulfill and deliver your purchases:
EasyPost: We use EasyPost to generate shipping labels and manage shipments sent via USPS (United States Postal Service). EasyPost processes:
- Your name and shipping address
- Package details and shipping preferences
- Tracking information and delivery confirmations
- Contact information (phone number or email for delivery notifications)
For more information about EasyPost's privacy practices, visit https://www.easypost.com/privacy.
UPS: For certain shipments, we utilize UPS as our delivery service provider. UPS collects and processes:
- Your name and delivery address
- Phone number (for delivery coordination and notifications)
- Package tracking information
- Delivery confirmation and signature data (when applicable)
For more information about UPS's privacy practices, visit https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page.
USPS: When we ship via USPS, the United States Postal Service processes your shipping information as part of their delivery services. For more information about USPS privacy practices, visit https://www.usps.com/privacypolicy/.
Email and SMS Marketing Services
We use Mailchimp to send you promotional emails, newsletters, and transactional communications, as well as SMS messages. Mailchimp collects and stores:
- Your email address and phone number
- Your name and contact information (if provided)
- Email open rates and click-through behavior
- SMS delivery and engagement data
- Subscription preferences and marketing consent
You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly. For SMS, you can opt out by replying STOP to any message. For more information about Mailchimp's privacy practices, visit https://mailchimp.com/legal/privacy/.
Advertising and Retargeting Services
We use AdRoll, a retargeting and advertising platform, to display personalized advertisements to you on our website and other websites you visit. AdRoll uses cookies and similar technologies to:
- Track your browsing behavior across websites
- Build advertising profiles based on your interests and purchase history
- Display retargeted advertisements for products you viewed
- Measure advertising effectiveness and conversion rates
AdRoll may collect information such as your IP address, device information, browsing history, and interactions with our ads. You can opt out of AdRoll's personalized advertising by visiting https://app.adroll.com/optout/safari or adjusting your browser settings to block third-party cookies. For more information about AdRoll's privacy practices, visit https://www.adroll.com/about/privacy.
Facebook Conversions API
We use Facebook Conversions API (CAPI) to track conversions and measure the effectiveness of our Facebook advertising campaigns. Facebook may collect:
- Information about purchases and other actions you take on our website
- Device and browser information
- IP address (hashed for privacy)
- Customer information (hashed email addresses, phone numbers)
This data helps us optimize our Facebook advertising and measure campaign performance. For more information about Facebook's privacy practices, visit https://www.facebook.com/privacy/policy/.
Social Media Platforms
Our website includes links to our social media profiles on Instagram, Facebook, Pinterest, and TikTok. When you interact with these social media links or visit our profiles, these platforms may collect:
- Information about your visit to our website (if you arrived via a social media link)
- Your IP address
- Information about your social media account (if you are logged in)
- Pages you view and content you engage with
Your interactions with social media platforms are governed by their respective privacy policies:
- Instagram: https://help.instagram.com/519522125107875
- Facebook: https://www.facebook.com/privacy/policy/
- Pinterest: https://policy.pinterest.com/en/privacy-policy
- TikTok: https://www.tiktok.com/legal/privacy-policy
Customer Support Services
We use Shopify Inbox, a customer support chat service, to provide real-time assistance. Shopify Inbox may collect:
- Messages you send to us through the chat feature
- Your name and contact information (if provided)
- Your browsing session information
- Device and browser information
- Chat history and conversation transcripts
This information is used solely to provide customer support and improve our service. For more information, visit https://www.shopify.com/legal/privacy.
Security and Fraud Prevention Services
We use Google reCAPTCHA to protect our website from spam, fraud, and abuse, particularly on contact forms, account login pages, and checkout processes. reCAPTCHA may collect:
- Your IP address
- Browser and device information
- Behavioral data (mouse movements, typing patterns, touch interactions)
- Cookies and similar tracking technologies
For more information about Google reCAPTCHA, visit https://policies.google.com/privacy.
We also use Blockify Fraud Filter, a fraud prevention service, to help identify and prevent fraudulent transactions. Blockify may collect:
- Transaction information
- Device fingerprinting data
- IP address and geographic location
- Behavioral patterns
Inventory and Product Notification Services
We use Back In Stock, a service that allows you to receive notifications when out-of-stock products become available. Back In Stock collects:
- Your email address
- Product preferences and wishlist items
- Notification preferences
For more information, visit https://www.backinstock.org/privacy-policy.
We also use NFCube Instafeed to display Instagram content on our website. NFCube may collect:
- Information about your visit to pages displaying Instagram feeds
- Your IP address
- Interaction data with embedded Instagram content
Shopify Automation Services
We use Mechanic, a Shopify automation service, to streamline various e-commerce operations. Mechanic processes:
- Order information
- Customer data
- Inventory data
- Transaction details
This service operates in the background to automate routine tasks and improve our operations.
Content Delivery Networks (CDN)
We use Cloudflare CDN (via cdnjs.cloudflare.com) and Shopify's CDN to deliver website content, including JavaScript libraries and fonts, to ensure fast and reliable access to our website. These CDN services may collect:
- Your IP address
- Request headers and metadata
- Geographic location data
- Connection information
This information is used for technical purposes such as routing traffic, caching content, and ensuring website availability.
Please note that the list of third-party services described above may not be complete, and we reserve the right to add, remove, or change third-party services and applications at any time. We will update this Privacy Policy periodically to reflect significant changes to our use of third-party services. We encourage you to review this section regularly to stay informed about how your information may be collected and used by third-party services on our website.
Cookies and Tracking Technologies
Many of these third-party services use cookies, web beacons, pixels, and similar tracking technologies. Cookies are small text files stored on your device that help these services recognize you and remember your preferences. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can control cookies through your browser settings, though disabling cookies may affect website functionality, including the ability to make purchases or access certain features.
Data Sharing with Third Parties
We share information with third-party services only as necessary to provide the services described above. We do not sell your personally identifiable information to third parties for their own marketing purposes. Third-party services are contractually obligated to use your information only for the purposes we specify and in accordance with applicable privacy laws, including GDPR, CCPA, and other data protection regulations.
Your Rights Regarding Third-Party Data Collection
You have the right to:
- Opt out of certain types of data collection (as described above for each service)
- Request information about what data third parties have collected about you
- Request deletion of your data from third-party services
- Contact third-party services directly about their privacy practices
- Adjust your browser settings to block cookies and tracking technologies
- Use browser extensions or privacy tools to limit tracking
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. We do not sell your personal information to third parties for their own marketing purposes. However, we may share information with advertising partners for targeted advertising purposes. You can exercise your rights to opt-out of those uses by adjusting your browser settings, using the opt-out links provided for each service above, or by contacting us directly.
Global Privacy Control: If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Reviewing, Revising or Deleting Information Collected
By providing personally identifiable information, you consent to our use of such information as set forth in this Policy unless you specifically opt out of any such use. If you choose not to provide personally identifiable information, you can still use most of this Web site. However, you will not be able to utilize aspects of the site that require submission of personally identifiable information. You may review and update personally identifiable information you have provided us or withdraw your consent to allow us to retain personally identifiable information you have provided at any time by clicking on the "login" section of our site. If you withdraw your consent, however, you will no longer be able to participate in the activity for which your consent was previously given.
We reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of our Terms and Conditions of Use. We are retaining this right because in limited cases we feel that we may need the right to contact you as a matter of law or regarding matters which will be important to you. These rights do not allow us to contact you to market a new or existing service if you have asked us not to do so, and issuance of these types of communications are rare.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
We operate secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the personally identifiable information provided by our users. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
International Transfers
Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Policy Updates
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law. Fox's reserves the right to change or update this Privacy Policy at any time by notifying visitors of the existence and location of the new or revised Privacy Policy.
Transfer of Customer Information
Customer lists and information are properly considered assets of a business. Accordingly, if we merge with another entity or if we sell our assets to another entity, our customer lists and information, including personally identifiable information you have provided us, would be included among the assets that would be transferred.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at customerservice@foxs.com or contact us at 79 Main Street, Mineola, NY, 11501, US.