FAQ's

Contact Us

Customer Service

Text or leave a message 

1-516-218-0034

E-mail

customerservice@foxs.com

 

E-commerce

1-877-241-7613

weborders@foxs.com

 

Store Locations

New York

Brooklyn 1-718-645-3620

Forest Hills 1-718-261-4100

Huntington 1-631-424-5221

Manhattan 1-212-362-8409

Mineola (Clothing) 1-516-294-8321

Mineola (Shoe Store) 1-516-294-4873

Scarsdale 1-914-793-1573

West Babylon 1-631-526-9500

New Jersey

Marlboro 1-732-536-7020

Ridgewood 1-201-444-1842

Whippany 1-973-884-3634

Massachusetts

Newton 1-617-639-0374

Florida

Aventura 1-305-932-6803

Boca Raton 1-561-477-3510

Atlanta

Sandy Springs 1-404-252-1234

Illinois

Skokie 1-847-673-8516

Security

We know that protecting your privacy is of the utmost importance to you and we value protecting your personal information at Fox's. For more information about how we protect your privacy, please click on the Privacy Policy link at the bottom of this page.

Ordering from Fox's online is safe and secure. All transactions will be on a secure server that uses Secure Socket Layer (SSL) advanced encryption technology. Your credit card information is encrypted when it is transmitted to us and is stored in a secure environment. Your credit card information is never reused except to issue refunds. For your own safety, please do not ever use e-mail to send us your credit card information! Use the secure ordering process instead.

Ordering

Yes, we offer an assortment of apparel and accessories. Gift cards are also available for purchase online and will be shipped to you.

When you place an order with Fox's, you will receive an order confirmation via e-mail.
Once the order ships you will receive another e-mail with tracking information.

Fox's collects the appropriate sales tax for each county in the state of New York, New Jersey, Connecticut, Illinois, Georgia and Florida on all orders shipped.

We do not currently allow for backorders.

We reserve the right to cancel orders after they have been placed. Should this happen, customer will receive a full refund.

Shipping

All orders will be shipped within 72 hours (business days only) of your order being approved. If an order requires communication or confirmation from a customer, order processing resumes after the communication is received (whether by e-mail or phone). Orders placed on Saturday, Sunday or a Holiday will be processed within 24 to 72 hours of the next business day. Orders are processed and shipped on business days only (Monday through Friday, excluding holidays). 

Delivery Signature Options At Checkout

Orders under $500

  • To mitigate risk of theft we recommend requiring a signature on delivery. By selecting 'No signature on delivery' you assume all liability for missing or stolen packages.

Orders over $500

  • Require a signature at delivery.

International shipping is not available at this time.

All orders over $99 will ship for Free via USPS Ground Advantage.

Orders under $99 will be charged a flat rate shipping fee of $9.99 and will ship USPS Ground Advantage. Shipping fees are non-refundable.

Once the carriers have hold of the package we cannot be responsible for items that have been lost or stolen.